Contact Us

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email Support at Hermausa.com
• Telephone  1-514-694-3439
• Fax  1-514-694-4107
• Snail Mail

Email:

For product information or assistance:

For service inquiries or assistance:

For customer support or assistance:
send an email to support at HermaUSA.com replacing the at with @.  (If we leave the @ where it should be we get tons of Spam!)

We will respond to you within 24 working hours, during regular business hours. All email correspondence is completely confidential. Our customers may also use our telephone support center to contact a service representative during regular business hours:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

Telephone:

Live Customer Care Center 1-514-694-3439

Monday to Friday   8:00am to 5:00pm (EST)

Saturdays, Sundays and holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-514-694-4107

Snail Mail:

Send your inquiries to:

• HermaUSA - Aesus Filling Systems
• 1618 SE 14th St Fort Lauderdale, FL , USA     or      188 Oneida, Pointe Claire, Quebec, Canada H9R 1A8
  
• Telephone 514-694-3439  Fax 514-694-4107
  www.HermaUSA.com